Privacy Policy

Information you give us

When you fill out a form, book a call, call or text us, or otherwise contact us, you may give us:

• Name, email address, phone number, and mailing or service address
• For business visitors: company name, role, website, revenue range, services offered, and marketing goals
• For homeowners: the type of project you are considering, project timeline and budget range, property location (including ZIP code), and any details you choose to share about your project
• The content of messages, call notes, and call recordings where permitted by law and where you have been told the call may be recorded
• Your consent choices, including the time, date, and wording of the consent you gave when submitting a form

Information collected automatically

When you use our Sites, we and our service providers collect IP address, approximate location derived from IP address, device and browser type, operating system, referring URL, pages viewed, links clicked, time on page, and similar usage data. We collect this through cookies, pixels, tags, and similar technologies described in Section 5.

Information from advertising platforms

If you submit a lead form on an advertising platform, such as Meta, we receive the information you submit in that form and basic attribution data about the ad you responded to.

Information we do not seek

We do not intentionally collect sensitive personal information, such as government ID numbers, financial account numbers, health information, or information about race, religion, or sexual orientation. Please do not include this information in forms or messages to us.

Categories of personal information (California format)

In the past 12 months, we have collected the following categories:

We use personal information to:

• Respond to your inquiries and schedule and conduct Growth Assessment calls
• Connect homeowners with the contractor they asked to hear from and schedule consultations
• Follow up with you by phone, text, and email about your request, including through automated tools where you have given consent
• Provide, manage, and improve our services, including advertising management, lead capture, follow-up, and appointment setting
• Verify that a consultation was requested and qualified, and resolve disputes about it
• Measure advertising performance and understand how visitors use our Sites
• Send marketing communications you have opted into
• Keep our Sites and systems secure, and detect and prevent fraud or abuse
• Comply with legal obligations and enforce our agreements

We share personal information only as described here.

Contractor clients.

If you are a homeowner and you ask to be connected with a contractor, we share your name, contact details, and project information with that contractor so they can contact you and conduct the consultation you requested. We do this at your direction. The contractor is responsible for how it uses your information after we share it, and its own privacy practices apply to that use.

Service providers.

We use vendors that process information on our behalf, including customer relationship management and messaging platforms (such as HighLevel), telephony and text message carriers, email delivery, hosting, analytics, and scheduling tools. They may use your information only to provide services to us.

Advertising and analytics partners.

We use tools from companies such as Meta and Google to measure and improve advertising. These tools collect information about your visit through cookies and pixels, as described in Section 5. Depending on the state where you live, this may be considered “sharing” for targeted advertising. You can opt out as described in Section 8.

Legal and safety.

We may disclose information when required by law, subpoena, or court order, or when needed to protect the rights, property, or safety of alphaScaling, our clients, or others, or to enforce our agreements.

Business transfers.

If we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction.

Aggregated or de-identified data.

We may use and share information that has been aggregated or de-identified so that it no longer identifies you.

We do not sell personal information to data brokers or to unrelated third parties.

Text messages.

If you provide your mobile number and consent on one of our forms, we and the contractor you asked to hear from may text you about your request. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out and HELP for help. Consent to receive texts is not a condition of any purchase. We do not share mobile phone numbers or text messaging consent with third parties or affiliates for their own marketing or promotional purposes. We share your number with a contractor only to carry out the consultation you requested.

Email.

You can unsubscribe from marketing emails using the link in any message or by emailing support@alphascaling.co. We process unsubscribe requests within 10 business days. We may still send transactional messages related to services you requested.

Calls.

If you ask to be contacted by phone, we or the contractor may call you using the number you provided, including with automated dialing technology where you have given the required consent.

We use cookies, pixels, tags, and similar technologies on our Sites, including the Meta Pixel, Google Tag Manager, and web analytics tools. These fall into the following types:

• Essential: needed for the Sites to function and for forms and scheduling to work.
• Analytics and performance: tell us which pages are visited and how visitors move through the Sites.
• Advertising: help us measure the results of our ads and show relevant ads on other platforms.

You can control cookies through your browser settings, but blocking them may affect how the Sites work. You can also:

• Adjust ad personalization in your Meta account's ad settings
• Use Google's Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout
• Opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org

Global Privacy Control. Where required by law, we treat browser-based Global Privacy Control signals as a request to opt out of sharing for targeted advertising. Our Sites do not otherwise respond to “Do Not Track” signals, because there is no consistent industry standard for them.

We keep personal information only as long as needed for the purposes in this policy, including providing services, resolving disputes, and meeting legal obligations. In general, we retain lead and prospect records for up to 24 months after our last interaction, after which we delete or de-identify them unless a longer period is required by law or by an active client agreement. Records of consent are kept as long as needed to demonstrate that consent was given.

We use reasonable technical and organizational safeguards to protect personal information, including access controls and encrypted connections. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Choices available to everyone

• Opt out of marketing emails or texts as described in Section 4
• Ask us to stop sharing your information for targeted advertising
• Ask to access, correct, or delete the personal information we hold about you

Rights under state privacy laws

Depending on where you live, including California, Colorado, Connecticut, Virginia, Texas, and other states with privacy laws, you may have the right to:

• Know and access the personal information we have collected about you and how we use and share it
• Delete personal information we collected from you, subject to legal exceptions
• Correct inaccurate personal information
• Obtain a portable copy of your personal information
• Opt out of the sale of personal information, sharing for targeted advertising, and profiling that produces legal or similarly significant effects
• Not be discriminated against for exercising these rights

We do not use personal information for profiling that produces legal or similarly significant effects.

How to make a request

Email support@alphascaling.co or call +1 844-372-1225. Please include your name, the email address or phone number you used with us, and the right you want to exercise. We may need to verify your identity before acting on a request, and we may ask for additional information to do so. We respond within 45 days. If we need more time, we will tell you why and may extend by up to 45 additional days where the law allows.

You may use an authorized agent to submit a request on your behalf. We may require proof of the agent's authority.

Appeals

If we decline your request and your state gives you appeal rights, you can appeal by emailing support@alphascaling.co with the subject line “Privacy Appeal.” We respond within 45 days and explain our decision in writing.

California

California residents may also request information about the categories of personal information we have disclosed to third parties for their direct marketing purposes in the prior year (California Civil Code Section 1798.83). Send the request to the email or address in Section 12.

Nevada

Nevada residents may submit a request not to have their covered information sold by emailing support@alphascaling.co. We do not currently sell covered information as defined by Nevada law.

Our Sites and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it promptly. If you believe a minor has given us information, please contact us.

Our Sites may link to third-party websites and services, including contractor client websites. We do not control their privacy practices and are not responsible for them. Please review their policies before giving them information.

Our Sites and services are operated from and directed to the United States. If you access them from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those of your country.

We may update this policy from time to time. We will post the updated version on this page with a new effective date. If we make material changes, we will also notify you by email where we have your address, or by a notice on our Sites. Your continued use of the Sites after an update means you accept the updated policy.

Alpha Growth Partners, LLC, DBA alphaScaling · 30 N Gould St Ste N · Sheridan, WY 82801